Customer Surveys - HoverTech International

HoverTech is committed to meeting its customers’ current and future needs. Through the Customer Satisfaction Survey and the Returned Goods Survey, we can better evaluate your level of satisfaction with our products and processes. Your answers will let us know if product improvements or innovations are needed, or simply if you’re happy with your HoverTech experience.

Customer Satisfaction Survey
Please take a few minutes to fill out the following survey about your experience with our customer service. We look forward to hearing from you, and thank you for your time!
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How satisfied are you with your sales representative experience*
Quotes and shipping were accurate and timely, the order was filled properly, and communication with Customer Service throughout the experience was satisfactory*
How satisfied are you with the HoverTech products you use*
On a scale from zero to ten (zero being least likely and ten being most likely), how likely would you recommend HoverTech to a fellow healthcare worker*

Would you like to receive our email newsletter?*

Yes

Not at this time
(If yes, please include your email address on the next page)
Area of Interest*
Select All
C-Suite
ED-Trauma
ICU-CCU
Labor & Delivery
Med-Surg
OR
PT / OT
Radiology
SPH
Value Analysis
Wound Care

Name*
First Last
Email*

Facility*

City

State

Country

Your Sales Rep

Additional Comments
By submitting this form, you are consenting to receive marketing emails from: HoverTech International, 4482 Innovation Way, Allentown, 18109 United States, https://www.hovermatt.com. You can revoke your consent to receive emails at any time by using the “Unsubscribe” link, found at the bottom of every email.
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Returned Goods Survey
If you have returned a product to HoverTech for repair, please fill out the following survey about the return process to help us gauge our efficiency and your overall satisfaction. We appreciate your feedback!
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33

RGA Number*

Please check the box next to the product(s) returned for repair.*
HoverMatt
HoverJack
Air Supply
Customer Service was efficient and attentive throughout the process.*
The Product was repaired properly.*
The turnaround time was acceptable.*
The entire process was smooth and easy.*

Would you like to receive our email newsletter?*

Yes

Not at this time
(If yes, please include your email address on the next page)
Area of Interest*
Select All
C-Suite
ED-Trauma
ICU-CCU
Labor & Delivery
Med-Surg
OR
PT / OT
Radiology
SPH-Transport
Value Analysis
Wound Care
Would you be willing to be a reference and share your HoverTech experience with other healthcare facilities?

Yes

Not at this time

Name*
First Last
Email*

Title

Facility*

Additional Comments
By submitting this form, you are consenting to receive marketing emails from: HoverTech International, 4482 Innovation Way, Allentown, 18109 United States, https://www.hovermatt.com. You can revoke your consent to receive emails at any time by using the “Unsubscribe” link, found at the bottom of every email.
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